Getting a discount on a purchase feels great, but what if you could get money back after you’ve already bought something? This is the basic idea behind a rebate. You have probably seen them advertised for everything from new appliances and electronics to cars and even tires. A rebate is a special type of discount where the manufacturer sends you money back after you have paid the full price for an item. It requires a little extra effort on your part, but that effort can translate into significant savings. Understanding how rebate programs work, where to find them, and how to claim them successfully can put extra cash back into your pocket on purchases you were already planning to make.
A rebate is a form of refund. Unlike an instant discount that is taken at the cash register, a rebate is claimed after the sale. You buy a product at its full price, and then you submit a form along with proof of purchase to the manufacturer. After processing your claim, the company sends you a check or a prepaid debit card for the rebate amount.
Companies use rebates for several reasons. First, it is a powerful marketing tool. A "price after rebate" looks much more attractive to a customer than the full price. Second, companies know that not everyone who buys the product will actually go through the process of submitting the rebate. This is called the "breakage rate." They get the marketing benefit of the low price, but they don't have to pay out on every single sale. Finally, the rebate submission process provides companies with valuable data about their customers.
The Different Types of Rebates
Rebates come in a few different forms, but the two most common types are mail-in rebates and instant rebates.
Mail-in Rebates
This is the traditional and most common type of rebate. It involves a few steps from the buyer.
- Purchase the Product: You buy the item at the full retail price during the promotional period.
- Fill Out the Form: You complete a rebate form, which might be available in the store, included in the product packaging, or downloaded from a website.
- Gather Proof of Purchase: You will need to provide proof that you bought the item. This usually means sending in the original UPC barcode cut from the product's box and a copy of your dated sales receipt.
- Mail Everything In: You mail the completed form, the UPC, and the receipt to the address provided.
After several weeks, you will receive your rebate in the mail, typically as a check or a prepaid card. The key to success with mail-in rebates is attention to detail and patience.
Instant Rebates
An instant rebate is much simpler and works more like a standard discount. The rebate amount is deducted from your purchase price immediately at the point of sale. You see an advertised price "after instant rebate," and that is the price you pay at the register. There are no forms to fill out or barcodes to mail in.
While these are the most convenient, they are less common than mail-in rebates. Retailers sometimes use this term to describe what is essentially just an in-store sale, but it is an effective way to highlight a temporary price drop.
Rebates in the Car Buying Process
The auto industry is one of the biggest users of rebate programs. These are almost always offered by the car manufacturer, not the dealership. They are designed to spur sales of specific models. When you are car shopping, you will frequently hear about "cash-back" offers.
Customer Cash-Back Rebates
This is the most straightforward type of car rebate. The manufacturer offers a set amount of cash, perhaps $500, $2,000, or more, to anyone who buys a specific model. This rebate is applied directly to your purchase, lowering the final price of the car. The important thing to remember is that this rebate is applied after you negotiate the selling price with the dealer. You should agree on a price for the car first, and then deduct the rebate amount from that figure.
Loyalty and Conquest Rebates
Automakers also use special rebates to reward or attract certain customers.
- Loyalty Rebates: These are offered to current owners of the same brand. A car company might offer an extra $1,000 to a customer who already owns one of their vehicles to encourage them to buy from the brand again.
- Conquest Rebates: This is the opposite of a loyalty rebate. It is a bonus offered to customers who currently own a vehicle from a competing brand. The goal is to "conquer" a new customer and persuade them to switch.
These special rebates can often be combined with other offers, so it is always a good idea to ask the dealer if you qualify for any of them.
How to Successfully Claim a Rebate
The biggest complaint about mail-in rebates is that they can be difficult to claim. Companies sometimes set up strict rules, and a small mistake can lead to your claim being denied. By being organized and careful, you can greatly improve your chances of success.
Read the Fine Print Carefully
Before you even buy the product, read all the terms and conditions of the rebate offer. Pay close attention to the following details:
- Purchase Dates: The product must be purchased within a specific date range.
- Submission Deadline: The rebate form must be postmarked by a certain date. Missing this deadline is the most common reason for denial.
- Required Documents: The offer will specify exactly what you need to send in. This is usually the original barcode, not a photocopy.
Keep Copies of Everything
Before you mail your submission, make photocopies or take pictures of every single document: the completed form, the original receipt, and the UPC barcode before you cut it out. This creates a record for you in case your submission gets lost in the mail or if the processing center claims you sent incomplete information.
Follow the Instructions Perfectly
Fill out the form neatly and completely. If it asks for the original UPC, do not send a copy. If it asks for a copy of the receipt, do not send the original. Cut out the barcode carefully. Any deviation from the instructions can give the company a reason to reject your claim.
Track Your Submission
Most rebate fulfillment centers offer a way to track the status of your claim online. Use the tracking number provided or your personal information to check on the progress every couple of weeks. If the expected processing time passes and you have not received anything, use your copies to contact customer service and inquire about the status.